Journal
JOURNAL OF OPERATIONS MANAGEMENT
Volume 26, Issue 4, Pages 461-467Publisher
ELSEVIER SCIENCE BV
DOI: 10.1016/j.jom.2007.06.003
Keywords
supply chain quality management (SCQM); supply chain management; quality management
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In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management. (C) 2007 Elsevier B.V. All rights reserved.
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