Journal
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume 132, Issue 2, Pages 197-213Publisher
ELSEVIER
DOI: 10.1016/j.ijpe.2011.04.005
Keywords
Lean production; Teams; Performance improvement sustainability; Quality management; Manufacturing companies
Categories
Funding
- National Science Foundation [DMI-0451512]
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Kaizen events have been widely reported to produce positive change in business results and human resource outcomes. However, sustaining or improving upon the results of a Kaizen event over time can be difficult for many organizations and has received limited empirical research attention to date. This paper identifies the factors that most strongly influence the sustainability of work area employee attitudes and commitment to Kaizen events based on a field study of 65 events in eight manufacturing organizations. The findings also present guidelines for organizations and areas for future research. (C) 2011 Elsevier B.V. All rights reserved.
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