Journal
INTERNATIONAL JOURNAL OF ADVANCED MANUFACTURING TECHNOLOGY
Volume 68, Issue 1-4, Pages 355-364Publisher
SPRINGER LONDON LTD
DOI: 10.1007/s00170-013-4733-3
Keywords
Supplier's evaluation and selection; Multicriteria decision making; Quality function deployment; Fuzzy analytical hierarchy process; Pharmaceutical industries
Ask authors/readers for more resources
In this paper, quality function deployment (QFD) approach is used for selecting the vendors in pharmaceutical company and the fuzzy analytic hierarchy process has been used to determine the importance of the weights in QFD. Determining the importance of the weights for the customer requirements is essential and crucial in QFD process. Using fuzzy approach can reflect the customer requirement more precisely and provides a decision tool that facilitates the vendor selection especially for a pharmaceutical company, since those companies face a very specific challenge: consumers do not have discretion over their choices; ethical drugs must be prescribed by physicians to be bought and used by final consumers.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available