Journal
INFORMATION & MANAGEMENT
Volume 46, Issue 5, Pages 271-278Publisher
ELSEVIER
DOI: 10.1016/j.im.2009.05.001
Keywords
Chief information officer; Information technology infrastructure; Financial performance; Leadership
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The literature of the past three decades has not provided a consistent Picture of payback for IT investment. Firm strategies and infrastructure play a part in determining return On investment and, ill recent years, chief information officer (CIO) characteristics have been cited as essential factors in ensuring economic returns for IT investment. In our study we related CIO background and attitude toward IT investment to the objective Measures of a firm's performance. The financial measures tended to be higher when the CIO was from IT rather than general management, however, all IT manager in a firm that had a strategic orientation to IT rather than a utilitarian one was more likely to have higher financial performance. Thus, although a CIO should have a technological background, the CIO who has a strategic rather than utilitarian orientation is more likely to help in forming a highly profitable company. (C) 2009 Elsevier B.V, All rights reserved.
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