Journal
IEEE TRANSACTIONS ON VISUALIZATION AND COMPUTER GRAPHICS
Volume 20, Issue 12, Pages 1843-1852Publisher
IEEE COMPUTER SOC
DOI: 10.1109/TVCG.2014.2346898
Keywords
utility services; evidence-based decision making; visual analytics; aggregate
Categories
Ask authors/readers for more resources
Issues about city utility services reported by citizens can provide unprecedented insights into the various aspects of such services. Analysis of these issues can improve living quality through evidence-based decision making. However, these issues are complex, because of the involvement of spatial and temporal components, in addition to having multi-dimensional and multivariate natures. Consequently, exploring utility service problems and creating visual representations are difficult. To analyze these issues, we propose a visual analytics process based on the main tasks of utility service management. We also propose an aggregate method that transforms numerous issues into legible events and provide visualizations for events. In addition, we provide a set of tools and interaction techniques to explore such issues. Our approach enables administrators to make more informed decisions.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available