Journal
IEEE TRANSACTIONS ON SYSTEMS MAN AND CYBERNETICS PART A-SYSTEMS AND HUMANS
Volume 38, Issue 2, Pages 451-460Publisher
IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
DOI: 10.1109/TSMCA.2007.914757
Keywords
fan-out (FO); multiple unmanned vehicles; operator capacity; supervisory control
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In the future vision of allowing a single operator to remotely control multiple unmanned vehicles, it is not well understood what cognitive constraints limit the number of vehicles and related tasks that a single operator can manage. This paper illustrates that, when predicting the number of unmanned aerial vehicles (UAVs) that a single operator can control, it is important to model the sources of wait times (WTs) caused by human-vehicle interaction, particularly since these times could potentially lead to a system failure. Specifically, these sources of vehicle WTs include cognitive reorientation and interaction WT (WTI), queues for multiple-vehicle interactions, and loss of situation awareness (SA) WTs. When WTs were included, predictions using a multiple homogeneous and independent UAV simulation dropped by up to 67%, with a loss of SA as the primary source of WT delays. Moreover, this paper demonstrated that even in a highly automated management-by-exception system, which should alleviate queuing and WTIs, operator capacity is still affected by the SA WT, causing a 36% decrease over the capacity model with no WT included.
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